FAQ
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1. Security and Encryption
Question: How secure is communication in the Secretly messenger?
Answer: We use End-to-End Encryption (E2EE) for all types of data, including text messages, calls, and files. This means that decryption keys are stored exclusively on the devices of the sender and the recipient. Even our servers cannot access the content of your chats, ensuring 100% privacy.
2. Anonymity During Registration
Question: Can I use Secretly without a phone number?
Answer: Yes, Secretly is a fully anonymous messenger. You don’t need to provide a phone number, email address, or any other personal data to register. You simply create a unique ID that is not linked to your real-world identity, providing complete confidentiality online.
3. Data Storage
Question: Where are my messages and files stored?
Answer: We operate on the Zero Knowledge principle. Your chat history is stored locally on your device. We do not collect metadata, keep activity logs, or store your messages on cloud servers after they are delivered. Once you delete a message, it is gone forever.
4. Extra Security Features
Question: Does the app feature self-destructing messages?
Answer: Yes, in the Secretly app, you can set a self-destruct timer for any chat. Messages will be automatically deleted for both participants after a specific time interval. The app also features screenshot protection and the option to lock access using biometrics or a PIN code.
5. Cost and Monetization
Question: Why is Secretly a paid app, and are there any hidden fees?
Answer: Secretly requires a one-time purchase of $5.99. This model allows us to remain completely independent. Unlike "free" apps that monetize your personal data or show ads, our only revenue comes from our users. There are no monthly subscriptions, no hidden costs, and absolutely no data selling. You pay once for a lifetime of total privacy.
6. Comparison with Competitors
Question: How is Secretly different from Telegram or Signal?
Answer: Unlike other platforms, Secretly offers true anonymity by not requiring a phone number for registration. While some messengers only offer encryption in "secret chats," Secretly applies End-to-End Encryption (E2EE) to every single message by default. We combine the ease of use of popular apps with the highest level of cryptographic security.
7. Multi-Platform Support
Question: Can I use Secretly on multiple devices?
Answer: Yes! Secretly is a cross-platform messenger available for both iOS and Android. You can securely sync your chats across your devices using our encrypted pairing system. Your private keys stay on your devices, ensuring that your multi-device experience remains just as secure as a single-device setup.
8. Account Recovery
Question: What happens if I lose my phone? Can I recover my messages? Answer: Because we follow a Zero Knowledge policy, we do not store your messages on our servers. To protect your data, we recommend using our built-in Encrypted Backup feature. If you lose your device, you can only restore your account and history using your unique recovery key. This ensures that only you — and no one else — can ever access your data.