Terms of Service

Effective date: May 01, 2026

Operator: Secretly LLC

1. Acceptance

These Terms of Service govern your access to and use of Secretly.

By installing, accessing, or using Secretly, you agree to these Terms and the Privacy Policy.
If you do not agree, do not use Secretly.

If you use Secretly on behalf of an organization, you represent that you have the authority to bind that organization.

2. The Service

Secretly provides a private messaging service, including:

  • Encrypted message delivery
  • Contacts and profiles
  • Rooms and group communication
  • Audio and video calls
  • Notifications
  • Backups and recovery
  • Device linking
  • Account deletion tools

Secretly is designed so that:

  • Messages are encrypted on your device before transmission
  • Servers are designed to relay encrypted payloads
  • Servers do not access message plaintext in normal operation

Secretly may change, suspend, limit, or discontinue features at any time for:

  • Security
  • Maintenance
  • Legal requirements
  • Operational reasons
  • Abuse prevention

3. Eligibility

You must:

  • Be at least 13 years old, or the minimum age required by local law
  • Have permission from a parent or guardian if required

You may not use Secretly if:

  • You are legally prohibited from using the service
  • Sanctions apply to you
  • Your account was previously terminated for serious violations

4. Your Account, Devices, and Recovery

Secretly accounts are based on cryptographic profiles and device keys.

You are responsible for:

  • Keeping your devices secure
  • Protecting passcodes, biometrics, and recovery credentials
  • Maintaining access to backups and devices
  • Reviewing verification tools (QR codes, safety indicators)
  • Understanding that loss of keys or credentials may result in permanent data loss

You must not:

  • Register devices you do not control
  • Use чужие ключи или токены
  • Access accounts or profiles without authorization

5. User Content

You are responsible for all content you create or share, including:

  • Messages
  • Media and files
  • Profile information
  • Room content
  • Calls

You confirm that:

  • You have the right to share this content
  • Your use complies with applicable laws

Secretly:

  • Does not claim ownership of your content
  • Processes content only to operate the service
  • Handles encrypted payloads and metadata

Because Secretly uses encryption:

  • We may be unable to access the message content
  • We may be unable to proactively moderate communications

We may act based on:

  • Metadata
  • User reports
  • Public profile data
  • Abuse signals
  • Legal requests

6. Acceptable Use

You must comply with all applicable laws.

You must not use Secretly to:

  • Violate laws or regulations
  • Harm, harass, or exploit others
  • Share or facilitate abuse of minors
  • Promote violence or terrorism
  • Distribute malware, scams, or phishing
  • Infringe intellectual property or privacy rights
  • Bypass security systems or enforcement
  • Disrupt or interfere with the service
  • Use Secretly for emergency or life-critical communication

We may:

  • Investigate misuse
  • Restrict or suspend accounts
  • Remove content
  • Report activity when required

7. Blocking, Reporting, and Safety

Secretly includes blocking features that may work:

  • Locally on your device
  • At the service level

To report abuse:

technical.support@secretlyapp.com

You may include:

  • Profile ID
  • Timestamps
  • Evidence (if legally allowed)

Do not include:

  • Passwords
  • Private keys
  • Recovery credentials

Because of encryption:

  • We may not be able to review message content
  • Actions may depend on available metadata and evidence

8. Notifications, Calls, and Availability

Delivery depends on:

  • Device state
  • Network conditions
  • Operating systems
  • Third-party infrastructure

As a result:

  • Messages may be delayed or fail
  • Calls may not connect
  • Notifications may not arrive

Calls use secure transport encryption.
Encryption level may depend on configuration and infrastructure.

Secretly is not an emergency service.

9. Backups and Recovery

Secretly may provide encrypted backups.

  • Backups are encrypted client-side
  • You are responsible for recovery credentials

If you lose access:

  • Data may not be recoverable
  • Secretly may be unable to decrypt your data

10. Donations and Third-Party Payments

Secretly may link to third-party payment providers.

  • Payments are processed externally
  • Secretly does not store card data

Donation features may change due to platform rules.

11. Third-Party Services

Secretly relies on third-party services, including:

  • Operating systems
  • App stores
  • Push providers
  • Hosting infrastructure
  • Media providers

These services operate under their own terms.

Secretly is not responsible for services outside its control.

12. App Stores

If downloaded via an app store:

  • The store provider is not responsible for the app

For Apple users:

  • The agreement is between you and Secretly
  • Apple does not provide support or maintenance

13. Updates and Beta Features

Secretly may include:

  • Experimental features
  • Beta functionality

These may:

  • Change
  • Break
  • Be removed

Updates may be required to continue using the service.

14. Intellectual Property

Secretly and its components are protected by law.

You receive:

  • A limited
  • Non-exclusive
  • Non-transferable
  • Revocable license

Use is allowed only for lawful purposes.

15. Suspension and Termination

You may stop using Secretly at any time.

We may suspend or terminate access if:

  • Terms are violated
  • Risk or abuse is detected
  • Required by law or policy
  • Service becomes unavailable

Termination does not remove data already received by others.

16. Disclaimers

Secretly is provided:

“as is” and “as available.”

We do not guarantee:

  • Continuous availability
  • Error-free operation
  • Delivery or recovery of data

17. Limitation of Liability

To the maximum extent permitted by law:

  • Secretly is not liable for indirect or consequential damages
  • Including loss of data, service interruptions, or security issues

Total liability is limited to:

  • Amount paid in the last 12 months, or
  • USD $100

18. Indemnity

You agree to indemnify Secretly against claims arising from:

  • Your use of the service
  • Your content
  • Violations of these Terms or laws

19. Governing Law and Disputes

These Terms are governed by applicable law.

Before filing a claim:

  • Contact: technical.support@secretlyapp.com
  • Allow a reasonable time for resolution

Your legal rights remain protected where required by law.

20. Changes to Terms

We may update these Terms.

If changes are material:

  • We will take reasonable steps to notify users

Continued use = acceptance.

21. Contact

For support, privacy, or legal inquiries:

support@secretlyapp.com

Secretly
https://www.secretlyapp.com